Ordering & Pricing FAQs

A: Our standard MOQ for wholesale pricing starts at 10 units per model. This allows small distributors and repair shops to access bulk pricing without excessive inventory commitment. For customized OEM orders, the MOQ typically starts at 100 units. Please contact our B2B team for a specific quote tailored to your needs.

A: Yes. We have a structured discount system that rewards volume commitment. Our tiered pricing applies to 50+, 100+, and 500+ unit orders, with increasing discounts at each tier. Long-term partnership agreements may unlock additional pricing benefits. Contact b2b@etesbay.com for a detailed pricing schedule.

A: Absolutely. We strongly encourage sample testing to ensure compatibility and quality before committing to a bulk order. Sample orders can be placed through our website or by contacting our sales team. Sample costs are often deductible from your first bulk order, making it a risk-free way to evaluate our products.

A: For retail orders, simply browse our catalog, add items to your cart, and proceed through our secure checkout process. For wholesale/B2B orders, you can use our Custom Inquiry Form on the Contact Us page, email b2b@etesbay.com directly, or reach out via WhatsApp/WeChat. Our B2B team will prepare a customized quote within 24 hours.

A: Yes. For B2B partners with consistent demand, we offer scheduled delivery programs that ensure you receive inventory at regular intervals without the hassle of repeated ordering. This includes priority production scheduling and locked pricing for the contract period. Speak with our B2B team to set up a recurring order plan.