Shipping & Logistics Faqs

A: Lithium batteries are classified as dangerous goods and require specialized handling. We work exclusively with certified battery logistics providers who are experts in compliant international transport and customs clearance. Our logistics partners offer both sea freight and air freight options, and all shipments include proper documentation (MSDS, UN38.3 test reports) for seamless customs processing.

A: Yes. We can ship directly to your designated warehouse, fulfillment center, or Amazon FBA location worldwide. Simply provide the shipping address and any specific labeling/packaging requirements, and our logistics team will handle the rest. For FBA shipments, we ensure compliance with Amazon's battery inventory requirements.

A: Delivery times vary by destination and shipping method. Air freight typically takes 7-15 business days, while sea freight takes 25-45 business days. Express shipping (DHL/FedEx) for small retail orders usually arrives within 5-10 business days. Remote destinations may require additional time. Our team provides estimated delivery timelines with every order confirmation.

A: Shipping costs depend on order weight, volume, destination, and shipping method. Retail orders include a shipping calculator at checkout. For B2B orders, shipping costs are included in our customized quotes. Large-volume orders may qualify for subsidized or free shipping as part of our partnership agreements. Contact our team for a detailed shipping estimate.

A: Yes. All shipments include full tracking information. Once your order is dispatched, you will receive a tracking number via email that allows you to monitor your shipment's progress in real time. Our logistics team also provides proactive status updates for B2B orders.