Payment Methods Faqs

A: For retail orders, we accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For wholesale/B2B orders, we accept wire transfers (T/T), Letters of Credit (L/C), and PayPal. Our finance team can also arrange flexible payment terms for established B2B partners, including partial payment structures for large orders.

A: Absolutely. ETESBAY uses industry-standard SSL encryption and PCI-compliant payment processing systems. Your financial data is never stored on our servers. All transactions are processed through trusted, certified payment gateways, ensuring your payment information remains fully protected.

A: Our primary pricing is in USD, but we accept payments in multiple currencies including EUR, GBP, AUD, and CNY. Currency conversion is handled automatically at checkout for retail orders. For B2B orders, our team can provide quotes in your preferred currency. Exchange rate fluctuations may affect final pricing for non-USD transactions.

A: For retail orders, full payment is required before shipment. For wholesale/B2B orders, terms vary based on order size and relationship history. New B2B customers typically pay 30% upfront with the balance due before shipment. Established partners may qualify for net-30 or other flexible payment terms after credit verification.